User-specific Information Design and Acceptance Concerning Highly Automated Driving
The individual and customizable mobility constitutes a basic need of modern society. Global developments such as increasing urbanization or even societal changes, present new challenges. Developments within the automotive sector are largely determined by information and communication technologies, for example in the field of highly automated driving, which in turn shows great potential for safety, comfort and efficiency of societal mobility. As a result, it constitutes a key technology for future mobility.
However, worries and fears are often associated with automation. Firstly, the fear exists, that “the vehicle will do as it pleases” and secondly the loss of control over the vehicle and decision-making authority is deplored and both relate to a low trust in technology.
Therefore, study contexts are control, trust and knowledge concerning the system status of the vehicle – more exactly the clear communication of the shift in responsibility between driver and automation.
For the conception of context, adaptive tutor systems for the accompanied driving of the vehicle, as well as accepted and validated information and communication models need to determine the user’s perspective and the relevant conditions for a reliable public acceptance. As a result, a design space within the project will be created and the first questions will be empirically validated. This design space will connect properties of the driver (age, expertise, mental models etc.) within different driving scenarios (partially and completely automated, short and long drives) regarding requirements concerning information design within the vehicle (understanding of the situation, anticipation, driver behavior) and concerning relevant requirements for acceptance (data release, storage, protection) of highly automated driving.
Using empirical surveys, data on acceptance-relevant factors concerning usability of information presentation and modality as well as acceptance, control and trust in the system will be collected. Furthermore the need for support regarding diverse user groups will be focused on.